Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy explains how Xpress Oil LLC (“Xpress Oil,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website (https://xpressoil.pro), use our mobile applications, or access our vehicle maintenance services (the “Services”).

We are committed to safeguarding your privacy and ensuring that your personal data is handled transparently and securely, in accordance with applicable U.S. privacy laws, including regulations applicable in the State of Colorado.

1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Voluntarily:

Full name, email address, phone number
Billing address, service location
Vehicle information (make, model, year, VIN, mileage)
Payment method (via third-party processors)
Booking preferences and notes

b. Information Collected Automatically:

IP address
Browser type and device information
Pages visited, session duration
Location (approximate, if permitted by browser or app)
Cookies and tracking data (see Cookie Policy)

2. How We Use Your Information

We use your information for the following purposes:

To process and manage your service bookings
To send service confirmations and updates
To provide customer support and respond to inquiries
To improve our website functionality and Services
To conduct analytics and performance tracking
To personalize offers, send promotions (with your consent)
To comply with legal obligations

3. Sharing of Your Information

We may share your personal data only in the following situations:

Service Providers: CRM platforms, SMS/email systems, payment processors, marketing tools.
Legal or Regulatory Requirements: In response to court orders, subpoenas, or to comply with applicable law.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.
With Your Consent: When you explicitly authorize data sharing.

We do not sell your personal data to third parties.

4. Third-Party Services

We may include links to third-party websites or use third-party tools (e.g., Google Analytics). These providers may collect data in accordance with their own privacy policies. We encourage you to review their terms independently.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. For full details, please refer to our Cookie Policy.

You may manage cookie preferences via your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse. This includes:

SSL encryption on our website
Secure data storage
Access controls for employees

However, no system is 100% secure. By using our services, you acknowledge and accept this inherent risk.

7. Data Retention

We retain personal information for as long as necessary to:

Provide services
Fulfill legal, accounting, or reporting obligations
Resolve disputes and enforce agreements

Service records are typically retained for a minimum of 5 years.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

Right to access and receive a copy of your data
Right to correct or update inaccurate information
Right to request deletion of your personal data (subject to legal retention limits)
Right to withdraw consent to marketing communications

To exercise your rights, please email us at privacy@xpressoil.pro.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that a child under 13 has submitted personal information, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.”

We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Policy, please contact us:

Xpress Oil LLC
📧 privacy@xpressoil.pro
📞 (XXX) XXX-XXXX
📍 [Insert physical address in Colorado]

By using our Site or Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.